Frequently Asked Questions

  • Aloha Pikake Designz is more than just a clothing brand — it’s a brand rooted in meaning, culture, family, and storytelling. Every collection is created with intention and inspired by real-life experiences, generational teachings, and the values passed down through family.

    What makes us different is that every design carries a deeper message. From the artwork to the wording, each piece represents resilience, growth, identity, and staying connected to your roots no matter where life takes you.

    Beyond apparel, Aloha Pikake Designz also offers thoughtfully designed baby blankets and pillows featuring palaka and Hawaiian patchwork-inspired details, honoring tradition while creating pieces meant to be cherished for generations. Our bag line also intertwines with the Rooted Collection, carrying the same story of legacy, culture, and everyday purpose through functional designs made for daily life.

    We blend island-inspired influences with modern everyday style to create meaningful pieces that feel authentic, timeless, and connected — no matter where you call home.

  • For any questions regarding orders, sizing, collaborations, or general inquiries, please contact us at info@alohapikakedesignz.com or send us a message through our Instagram @_alohapikakedesignz.

    Our business hours are Monday–Friday, 9AM–5PM EST. Please allow 1–3 business days for a response.

    Mahalo for supporting Aloha Pikake Designz!

  • Effective Date: 02.01.2026
    Business Name: Aloha Pikake Designz
    Website: alohapikakedesignz.com
    Contact: info@alohapikakedesignz.com

    Aloha Pikake Designz respects your privacy. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, contact us, place an order, subscribe to updates, or interact with our services.

    By using our website, you agree to the practices described in this Privacy Policy.

    1. Information We Collect

    We may collect the following types of information:

    Information You Provide Directly

    When you contact us, place an order, request a custom design, subscribe to emails, or submit a form, we may collect:

    • Name

    • Email address

    • Phone number

    • Billing and shipping address

    • Payment-related information

    • Order details

    • Custom design requests, preferences, or uploaded reference materials

    • Any other information you choose to provide

    Information Collected Automatically

    When you visit our website, certain information may be collected automatically, including:

    • IP address

    • Browser type

    • Device type

    • Pages visited

    • Time spent on the site

    • Referring website

    • General location information

    • Cookie and analytics data

    Payment Information

    Payments may be processed through third-party payment providers. We do not store full credit card numbers on our website unless specifically stated. Payment processors may collect and process your payment information according to their own privacy policies.

    2. How We Use Your Information

    We may use your information to:

    • Process and fulfill orders

    • Create, customize, and deliver products or services

    • Respond to questions, messages, and customer service requests

    • Send order confirmations, updates, and shipping information

    • Improve our website, products, and services

    • Personalize your experience

    • Send marketing emails, promotions, or updates if you opt in

    • Detect, prevent, or address fraud, security issues, or technical problems

    • Comply with legal obligations

    3. Cookies and Tracking Technologies

    Our website may use cookies and similar technologies to improve site functionality, understand visitor behavior, and support marketing or analytics.

    Cookies may be used to:

    • Remember your preferences

    • Keep items in a shopping cart

    • Analyze website traffic

    • Improve site performance

    • Measure marketing effectiveness

    • Support personalized content or ads, if applicable

    You can usually adjust your browser settings to refuse or delete cookies. Some parts of the website may not function properly if cookies are disabled.

    If our website uses analytics or advertising tools, such as Google Analytics, Meta Pixel, Pinterest Tag, or similar services, those third parties may collect information according to their own privacy policies.

    4. How We Share Information

    We do not sell your personal information in the traditional sense. However, we may share information with trusted third parties when necessary to operate our business, including:

    • Website hosting providers

    • Payment processors

    • Shipping carriers

    • Email marketing platforms

    • Analytics providers

    • Customer support tools

    • Professional advisors, such as accountants or legal advisors

    • Law enforcement or government authorities when required by law

    These third parties are only provided with information needed to perform their services.

    5. Email Marketing

    If you subscribe to our email list, we may send you updates, promotions, product announcements, or other marketing messages.

    You can unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us at [Insert Email Address].

    6. How We Store and Protect Information

    We take reasonable steps to protect your personal information from unauthorized access, loss, misuse, or disclosure.

    However, no website, online service, or electronic storage method is completely secure. We cannot guarantee absolute security of your information.

    7. How Long We Keep Information

    We keep personal information only as long as necessary for the purposes described in this Privacy Policy, including:

    • Fulfilling orders

    • Providing customer support

    • Maintaining business records

    • Resolving disputes

    • Complying with legal, tax, or accounting requirements

    When information is no longer needed, we may delete, anonymize, or securely store it as required by applicable law.

    8. Your Privacy Rights

    Depending on where you live, you may have certain rights regarding your personal information. These may include the right to:

    • Request access to the personal information we hold about you

    • Request correction of inaccurate information

    • Request deletion of certain information

    • Opt out of marketing emails

    • Withdraw consent where processing is based on consent

    • Request information about how your data is used or shared

    California residents may have additional rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act, including rights to know, delete, correct, opt out of certain sharing, and limit certain uses of sensitive personal information where applicable.

    To make a privacy request, contact us at:

    Email: [Insert Email Address]

    We may need to verify your identity before completing certain requests.

    9. Children’s Privacy

    Our website is not intended for children under 13 years old. We do not knowingly collect personal information from children under 13.

    If you believe a child has provided us with personal information, please contact us at [Insert Email Address], and we will take appropriate steps to delete the information.

    10. Third-Party Links

    Our website may contain links to third-party websites, platforms, or services. We are not responsible for the privacy practices, policies, or content of those third parties.

    We encourage you to review the privacy policies of any third-party websites you visit.

    11. Social Media

    If you interact with us on social media platforms, those platforms may collect information according to their own privacy policies. Your interactions with us on platforms such as Instagram, Facebook, Pinterest, TikTok, or others are also subject to the privacy policies of those platforms.

    12. International Visitors

    If you visit our website from outside the United States, your information may be processed in the United States or other locations where our service providers operate.

    If you are located in the European Economic Area, United Kingdom, or another region with specific data protection laws, you may have additional rights regarding your personal data. The EU’s GDPR governs certain personal data protections for individuals in the EU and may apply depending on your activities and visitors.

    13. Changes to This Privacy Policy

    We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

    Your continued use of the website after changes are posted means you accept the updated Privacy Policy.

    14. Contact Us

    If you have questions about this Privacy Policy or how your information is handled, please contact us:

    Aloha Pikake Designz
    Email: info@alohapikakedesignz
    Website: alohapikakedesignz.com.